Returns, Refunds and Warranty

Our 90 night money back guarantee

Put Guardpoint Air on your nightstand and run it through the heating season. If it does not earn its place, email us within 90 days of delivery and we will refund your order.

How to ask for a refund

Email support@guardpointair.com with your order number and the email you used at checkout. We reply within one business day with the return address. Send the monitors back, in their box or not, and we refund the full price of your pack to your original payment method as soon as you send us the return tracking number. Your bank may take 5 to 10 business days to show it.

Return shipping

If a monitor arrived damaged or stopped working, return shipping is on us. For any other return, the cost of sending the monitors back is yours.

1 year warranty

Every Guardpoint Air monitor is covered for 1 year from delivery against defects in the sensor and the hardware. If one monitor fails, email us and we will replace that monitor free of charge.

Damaged or missing orders

If your order arrives damaged or does not arrive, email us within 30 days of the expected delivery date and we will send a replacement or a full refund.

Packs

The guarantee and the warranty cover your whole order, including the 2 Pack, the 4 Pack and the 8 Pack.